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Top Marketing Trends to Follow for Running B2B E-commerce

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A Chartered Accountant by profession, Mr. Ankit Gupta is a young and dynamic corporate leader and is guiding Exporters India as its Director & CEO. He is primarily responsible for business development and strategy development for consumer satisfaction besides providing direction to the team. Mr. Gupta started his career as a finance expert and gradually went on to grasp knowledge about client management, SEO and Digital Marketing.

In the contemporary and dynamic business landscape, where competition is fierce, the significance of well-executed marketing strategies cannot be overstated for the success of B2B e-commerce ventures. As digital technologies constantly advance, it is imperative for businesses to proactively stay ahead and embrace the latest marketing trends to effectively engage their target audience and stimulate sales.

Personalization has become a key driver of success in the B2B e-commerce sector. Tailoring marketing messages, product recommendations, and user experiences based on customer preferences and behaviour helps build stronger relationships and improves conversion rates. By leveraging customer data and advanced analytics, businesses can deliver personalized experiences that meet the specific needs and preferences of their target audience. 90% of B2B buyers expect personalized experiences from sellers. Companies that personalize their marketing campaigns see a 40% increase in revenue.

Account-Based Marketing is a highly targeted approach that focuses on engaging key accounts and decision-makers within those accounts. Instead of casting a wide net, ABM allows businesses to tailor marketing efforts to specific companies, industries, or individuals. By aligning marketing and sales efforts, B2B e-commerce businesses can create personalized and highly relevant content that resonates with their target accounts, leading to improved customer acquisition and retention. ABM can generate up to 10 times more revenue than traditional marketing campaigns. Companies that use ABM see a 30% increase in qualified leads and a 20% increase in closed deals.

Influencer marketing has gained significant traction in recent years and continues to be a powerful tool for B2B e-commerce businesses.


Influencer marketing has gained significant traction in recent years and continues to be a powerful tool for B2B e-commerce businesses. Partnering with industry influencers and thought leaders can help increase brand visibility, establish credibility, and expand the reach of marketing campaigns. By collaborating with influencers who have a strong presence in the target industry, businesses can tap into their network and gain access to a highly engaged audience. 66% of B2B marketers plan to increase their influencer marketing budgets in 2023. Influencer marketing campaigns can generate up to 6 times the ROI of traditional marketing campaigns.

The video has emerged as one of the most effective and captivating forms of content marketing, particularly for B2B e-commerce businesses. By utilizing video content, these businesses can showcase their products, simplify intricate concepts, and share stories of customer success. Videos offer a unique opportunity to craft compelling narratives, forge emotional connections with the audience, and enhance brand storytelling. The proliferation of platforms such as YouTube, LinkedIn videos, and TikTok has opened doors for businesses to explore diverse formats and distribution channels, thereby maximizing their outreach. It is noteworthy that video content is consumed by 82% of B2B buyers, and companies that employ video marketing experience a notable 54% increase in website traffic and a 49% increase in leads.

"With advanced targeting options and robust analytics, businesses can refine their ad campaigns, track performance, and optimize their return on investment."

As voice-enabled devices and virtual assistants continue to gain popularity, optimizing content for voice search is becoming increasingly important. B2B e-commerce businesses should optimize their website and product descriptions to align with the natural language and conversational queries used in voice searches. By incorporating long-tail keywords and structuring content in a question-and-answer format, businesses can improve their visibility in voice search results and capture a growing segment of the market. 43% of people use voice search for shopping. By 2023, 50% of all online searches will be conducted via voice.

Social media platforms remain a powerful marketing channel for B2B e-commerce businesses. Paid advertising on platforms like LinkedIn, Facebook, and Twitter enables businesses to target specific industries, job titles, and interests. With advanced targeting options and robust analytics, businesses can refine their ad campaigns, track performance, and optimize their return on investment. Social media advertising offers a cost-effective way to reach a broad audience and generate leads. As stated by experts it can be seen that B2B marketers who use social media advertising see a 27% increase in websites.