SRIT: Taking the Centre Stage at the Technology Renaissance

Dr. Madhu Nambiar, CEOWith current economy and advent of healthcare reform, coupled with drought of secondary & speciality care physicians especially in semi-urban and rural areas, drastic changes are afoot in Indian healthcare payment and care delivery. As this renaissance brings bushel of opportunities for innovative companies that are focused on delivering value to its customers, SRIT, one such company, is taking the center stage.

Every time one visits SRIT, it is apparent that the company is passionate about creating a smarter healthcare system that embraces both electronic health & mobile health, in which the hospital/clinic and the citizen benefits; eventually leading to improving population health. While SRIT's illustrious Electronic Health Record happens to be just a small component of its end-to-end solution suite, the company is seen building ambulatory solutions that connect to the outside world & the hospital systems. Also working on components for Health Exchange and solutions around interoperability, SRIT seem to have built a communication portal for working around the data intelligence, and targeted towards servicing communities of health, to solve community issues.

Renaissance - Next Generation eHealth & mHealth Solution

The collective power of SRIT's eHealth platforms and solutions will enable physicians, leaders, citizens and patients in all types of communities to create a smarter healthcare system where everyone benefits. SRIT's P. Manish who heads their healthcare SBU says, "As healthcare rapidly evolves, SRIT is committed to endow providers with powerful tools that help to navigate change successfully. Our Renaissance HealthCare Enterprise System (RHES) has begun realizing our common minimum goal of assessing, sharing and applying decision-making information. This is one of our many visions, when we set out to create our smarter healthcare system". Pushing for meaningful changes in healthcare management, SRIT takes pride in
being all about transformation and inculcating innovation at all levels. It offers the market's most open platform, and its advanced application programming interface allows innovation.

Pushing for meaningful changes in healthcare management, SRIT takes pride in being all about transformation and inculcating innovation at all levels.

Dr. Madhu Nambiar (CEO) doesn't believe that his competitors come from within his direct market. Though Dr. Nambiar did not want to be drawn into such discussions, Director Krishna Kumar was candid and elaborated the rationale, "The IMH hospitals group and Sunrise Hospitals Group engaged KPMG to evaluate six competing HIMS vendors. After thorough comparison of technology and technical merits, RHES got chosen. Within two months of its implementation, IMH-UAE won two prestigious awards from State Health Authorities for the hospitals' end-to-end process automation, and for Digitized Healthcare System. Thereafter, in consortium with SRIT, KPMG bid the eHealth system for the State of West Bengal and won (for this program, SRIT & KPMG have staffed about 175 technical and functional specialists)".

United Health Group (UHG) has also chosen SRIT as its consortium partner for joint bids in several countries. Besides empowering State of Karnataka's eKirana that facilitates remote reading, interpretations & reporting, substantiating the company's unique value proposition is the fact that many premier large medical college hospitals, be it the PGI or AIIMS, have chosen its end-to-end eHealth solution - all in 2014 & 2015. Empanelled by Indian Railway Telecommunication Corporation, SRIT will roll-out its eHealth book product on Railwire high-speed OFC-based broadband platform in February 2016. This puts SRIT in a clear-cut market leadership position for last mile delivery across homes, clinics & hospitals.

Future-Oriented Systems

For SRIT, which has about 400 people in eHealth & eGov, and backed by two leading industrialists,it's all about creating value for customers, making the product user-friendly, working on usability innovations, and solving customer issues. P. Manish says,"To
rapidly commission our health exchange, we are working with our overseas hospitals and in-country hospitals to achieve perfection in clinically-driven revenue cycle management. Dr. Shabeer Nellicode (Principal, Universal Hospitals Group) continues to invest ample time with us across several specialities, and help us to optimize the workflow at the point of care. We want to ensure that several innovative techniques like clinical decision support and payer-based care plans that are important to the consumer are incorporated into the hospital workflows".

Being future-oriented, SRIT's systems harmonize data from a variety of systems and pick data points from the aggregated data sets, and focuses on value-based care. SRIT's eHealth system provides clinical data, business data, and claims data from other systems to support the rapid changes in the care provider & care payer models. Selected SRIT for China, Southeast Asia, Africa & U.S., Dave Arnold, CEO, Hong Kong-based Vibrant Health says, "We chose SRIT's technology, products, and team because of exceptionally advanced features, world-class support, and the proper broad vision to become a managed service provider using the intelligence that comes from end-to-end data capture from a patient centric perspective, from home to clinic to hospital interactions".

Geared up to make Global Impact

Deep-dived into managed care to all hospitals/clinics, SRIT asserts, "We shall manage all your technology and ICT requirements so that you can manage your patients". It provides everything from claims processing, network administration, utilization management including data management. John Joshy, SRIT'S manager responsible for managed service operations says,"We signed a 10-year Managed Service Provider contract with PGI. With RHES, we manage their data centre, networking, the end-to-end software solution, periodical customization of RHES and several other support services. Our people operate on a hybrid mode consisting of equal number of ICT engineers onsite and software engineers off-site".

SRIT has geared up to offer application hosting, application services, infrastructure services including cloud-related services, strategic outsourcing & computing solutions. More than just a managed service provider, the company is seen working alongside the hospital management in maximizing their vision.